Privacy Policy
Last Updated: August 11, 2026
ONEX OMS LLC (“ONEX,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when you visit our website, contact us, request information, or use our services.
This Privacy Policy explains what information we may collect, how we may use it, how we safeguard it, and the choices available to you.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, request a consultation, submit an inquiry, subscribe to our newsletter, or otherwise interact with our website.
Depending on how you interact with ONEX, this information may include:
- Name
- Email address
- Phone number
- Practice specialty
- Practice type
- Monthly claim volume
- Information about your billing challenges
- Messages or other information submitted through contact forms
- Information provided when communicating with us by email or telephone
We may also collect certain technical information automatically when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information, where applicable.
2. How We Collect Information
We may collect information through:
- Contact and consultation forms
- Newsletter or email subscription forms
- Direct communications with ONEX by email or telephone
- Information you voluntarily submit through our website
- Website technologies that may collect technical or usage information
You should only provide information that you are authorized to share.
3. How We Use Your Information
We may use information we collect to:
- Respond to inquiries and requests
- Schedule consultations or appointments
- Communicate with prospective and existing clients
- Understand your practice and billing requirements
- Provide information about our medical billing and RCM services
- Send requested communications and newsletter content
- Improve our website, services, and user experience
- Maintain website security and prevent misuse
- Comply with applicable legal and regulatory requirements
We will use information only for legitimate business purposes consistent with this Privacy Policy and applicable law.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, improve user experience, and understand how visitors interact with the website.
Cookies may be used to remember preferences, support website functionality, or collect website usage information.
You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.
5. Website Analytics
We may use website analytics or similar technologies to understand website traffic, visitor behavior, and website performance.
Analytics information may help us understand which pages and services are useful to visitors and improve the website.
Where third-party analytics services are used, their collection and use of information may also be subject to their respective privacy policies.
6. Contact Forms and Communications
When you submit information through an ONEX contact, consultation, or inquiry form, we may use the information you provide to respond to your request and communicate with you regarding our services.
Information submitted through a form may include your name, email address, phone number, practice specialty, practice type, monthly claim volume, billing challenges, and message or inquiry.
Please do not submit sensitive patient information, medical records, protected health information (PHI), or other confidential patient information through a general website contact form unless ONEX has specifically instructed you to do so through an appropriate secure method.
7. SMS and Text Messaging
If you voluntarily provide your mobile telephone number and separately opt in to receive text messages from ONEX, your mobile information and text messaging consent information will be handled in accordance with applicable requirements.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.
Message and data rates may apply depending on your mobile carrier and plan. Message frequency may vary.
You may opt out of SMS communications at any time by following the applicable opt-out instructions provided in the messages.
8. Sharing of Information
ONEX does not sell your personal information.
We may disclose information when reasonably necessary to:
- Provide and operate our services
- Respond to your requests
- Maintain and secure our website
- Work with service providers that support our business operations
- Comply with legal obligations
- Protect our rights, property, users, or business
- Prevent fraud, abuse, or unauthorized activity
Any third-party service providers that process information on our behalf may only receive information necessary to perform their applicable services, subject to appropriate contractual or legal requirements where applicable.
9. Third-Party Services and Websites
Our website may contain links to third-party websites, social media platforms, or other external services.
ONEX is not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the privacy policies of any third-party website or service before providing personal information.
10. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, maintain business records, resolve disputes, comply with legal obligations, and enforce applicable agreements.
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
12. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Request information about how your information is used
- Opt out of certain communications
- Withdraw consent where processing is based on consent
To make a privacy-related request, please contact ONEX using the contact information provided below.
We may need to verify your identity before processing certain requests.
13. Healthcare and HIPAA-Related Information
ONEX provides medical billing, coding, and revenue cycle management services to healthcare providers.
The website may contain information about healthcare billing and related services. However, general website forms and communications should not be used to submit patient medical records or protected health information unless ONEX has specifically provided an appropriate secure method for doing so.
Where ONEX handles protected health information on behalf of a covered entity or business associate, the applicable contractual, regulatory, and security requirements will govern that information.
Nothing in this website Privacy Policy replaces any applicable Business Associate Agreement, data processing agreement, or other contractual privacy or security obligations.
14. Children’s Privacy
Our website and services are intended for healthcare professionals, practices, organizations, and other business users.
We do not knowingly collect personal information from children through the website.
If you believe that a child has provided personal information to us, please contact us so that we can review and address the matter appropriately.
15. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our website, services, business practices, legal requirements, or privacy practices.
When changes are made, the “Last Updated” date at the beginning of this Privacy Policy will be updated.
We encourage visitors to review this page periodically for the latest information about our privacy practices.
16. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, you may contact us at:
ONEX OMS LLC
30 N Gould St STE 5320
Sheridan, WY 82801
Email: info@onexbillinghub.com
Phone: 307-271-6806
Phone: 307-227-2845
Website: https://onexbillinghub.com/